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FAQ's

General Question about Streaming
  • Q: What is video streaming?

    Video streaming is the delivery of video and audio over the web. Video files are accessed via a link on a web page. Playback is through an ordinary PC, laptop, computer or mobile phones without videotapes or DVDs etc. Video resources are provided 'on demand' or 'live' without the need for lengthy downloads.

  • Q: Who can access the video?

    Any person with an Internet connection can view video files. Access can be restricted as well as open as per needs and requirements of the Video Publishing Client. Further restrictions can be applied if necessary.

  • Q: What are the basic requirements needed to be able to view the webcast?

    To be able to view the webcast on any type of personal computer, you need an installed sound card and speakers or headphones.

  • Q: What are the optimal technical requirements needed to view to the webcast?

    - For PC users, a Pentium processor is preferred. In addition, you need a broadband Internet connection.

    - For Mobile Phone Users, a streaming supported mobile phone with Internet access.

  • Q: Can I view the webcast through my office firewall?

    Yes, we deliver audio - video over HTTP port 80 or 8080. Do contact your system admin to enable the port to access the webcast.

  • Q: The audio-video stopped?

    Refresh the page from where you are viewing the webcast. You can press F5 or 'Ctrl+r' on your keyboard.

  • Q: The player started buffering?

    You might be experiencing low bandwidth/connectivity at you end. The streams will automatically start as soon as you reach the required level of connectivity.

  • Q: The Player asks for upgradation?

    We provide automatic upgradation of Flash Media Player in case an end user has older version of Flash media player installed.

  • Q: Which Version of Flash Media Player is required to view Webcast?

    You require Adobe Flash Media Player 9 or above.

Managed Webcasting
  • Q: What's the difference between webcasting and managed webcasting?

    While webcasting usually covers only one aspect of live event i.e delivery of webcast, managed webcasting covers all aspects of a live webcast: content acquisition, encoding, delivery, content integration with customer's website and overall management and coordination.

  • Q: Can I do live webcast from location that has no access to Internet?

    Yes - Streamonweb has necessary technologies and equipments through it can acquire and webcast content from locations that have no Internet connectivity.

Content Monetization
  • Q: What options do we have to monetize on our content?

    You can monetize on your content in two different ways:

    1) by offering advertising and sponsorships along with your video content

    2) by offering your content on paid basis (pay-per-view and/or subscription).

Technical Questions
  • Q: What is the difference between On-Demand and Live Webcasting?

    - On-Demand content is a prerecorded audio/video media content file that is archived. Users can then request the On-Demand file for viewing/listening at any point in time. Learn more about On-Demand Streaming.

    - Live Webcasting is when any event is webcast in real time. Once the broadcast is over the content is no longer available to users unless it is placed in an On-Demand archive account. Learn more about Live Webcasting.

  • Q: Do my media viewers need to visit Streamonweb website?

    No, all content is seemlessly served from your website. We provide you with the needed links to access your media. In case you don't have a website, Streamonweb is happy to lend it's own website Infrastructure.

  • Q: What Technical Support do you provide?

    Our technical support experts are standing by 24/7 to ensure the fastest and most reliable delivery of your content.

  • Q: What file formats does Streamonweb support for live events?

    Mp4, FLV plus many others.

  • Q: What is adaptive streaming?

    The content is typically encoded at multiple bitrates and delivered as a series of small "chunks". The client dynamically switches between chunks of different sizes (quality levels) depending on network bandwidth and CPU capability, allowing users to always receive the best level of video quality they possibly can.

Billing Questions
  • Q: Do you offer a discount for yearly payment?

    Yes we offer discounts for a one year advance payment.

  • Q: What is your pricing?

    We offer customised solutions. Please contact us in order to get right pricing.

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